Privacy Policy
This privacy notice explains how Shadystonewalk collects, uses, discloses, and safeguards personal and technical information you provide through our website and services. We aim to be transparent about data handling for site screenings, proposals, and ongoing performance monitoring. The policy describes what data we ask for, why it is needed, how long we retain it, and the rights you have regarding your information. We also outline cookie use and third-party services that assist in delivering our product. If you have questions or wish to exercise your rights, contact us using the details below. This policy applies to data collected through shadystonewalk.com and related client portals. We follow reasonable security practices and limit access to information to personnel and subcontractors who require it to deliver services. We do not sell personal information.
Information we collect
We collect information you provide directly and technical files you upload to enable screenings and proposals. Typical items include contact details such as name, email address, and phone number; company name and role when relevant; site location and descriptive notes; and monitoring exports in common formats (CSV, XLSX, PDF). For on-site work we may collect safety-related contact details and access instructions. When you subscribe to our blog or request a screening we store your email address. We also collect limited technical metadata when you visit the website, such as your browser type, approximate location based on IP, and interaction logs. This non-identifying technical data helps us maintain service reliability and diagnose issues. Where permitted, we may also receive monitoring data from third-party platforms with your authorization to perform measurement and verification. We avoid collecting any sensitive personal data and will not request it in forms or uploads.
How we use information
We use collected information to provide services and communicate with you. Contact details are used to respond to requests, schedule site visits, and deliver proposals and reports. Uploaded monitoring files are analyzed to produce a screening assessment and to model expected uplift and payback; they are stored securely to support measurement and verification. Technical website data is used to maintain uptime, improve the user experience, and detect abuse. When we perform ongoing monitoring or dashboard services, we use the data to run analyses, generate alerts, and produce periodic reports for your review. We may also use aggregated, de-identified data for internal improvement and to develop generalized guidance. We do not use your contact information for marketing if you opt out. When relevant, we may combine information from multiple sources to better understand site behavior, always with an eye on data minimization and relevance to the requested service.
Cookies and tracking
We use cookies and similar technologies to operate the website and to support non-intrusive analytics. Essential cookies enable core site functionality such as navigation and the cookie preference mechanism. Optional analytics cookies help us understand which pages are most used and whether our content helps site owners and operators. You can accept or reject non-essential cookies using the cookie consent control in the bottom-right corner of the site. Rejecting optional cookies does not prevent you from using the website but may limit aggregated analytics data available to us. We do not use fingerprinting techniques for identification. When you submit files or contact requests, those uploads are transmitted over secure channels and stored in encrypted form where practical.
Data sharing and third parties
We share data only as necessary to deliver services and with service providers who process data under our instruction and contractual safeguards. Typical recipients include cloud storage providers, analytics platforms, email delivery services, and trusted subcontractors who carry out on-site work or data analysis. When we use third-party monitoring or dashboard platforms we link or transfer monitoring exports only with your authorization. We may disclose information to comply with legal obligations, protect our rights, or respond to valid government requests. We require third parties to implement appropriate security controls and restrict usage to the purposes described. Aggregated and de-identified results may be shared publicly for educational purposes, but such data will not contain information that can reasonably identify individuals or sites without explicit consent.
Retention and security
We retain contact and project information only as long as needed to fulfill our contractual and legal obligations, typically for a period aligned with project lifecycle and any agreed monitoring terms. Monitoring exports and reports are retained for verification and future reference while the engagement is active and for a reasonable period after project completion unless you request deletion earlier. We protect data using industry-standard administrative, technical, and physical safeguards including encrypted transport, access controls, and role-limited access for personnel. No system is completely secure; if we detect a security incident affecting personal data we will notify affected parties and regulators as required by law. You can request deletion or export of your personal data as described below, subject to any retention obligations or legitimate reasons to retain certain records for legal compliance or safety reasons.
Your rights and choices
Depending on your jurisdiction you may have rights to access, correct, export, or delete personal data we hold about you. To exercise these rights contact us using the details below and include sufficient information to locate the records. We will respond within applicable legal timeframes and may ask for identity verification to protect your data. You can also opt out of non-essential cookies using the cookie control. If you received marketing emails from us you can unsubscribe via the link provided in the message or by contacting us. If you have a complaint about our handling of your data you may contact us and we will investigate. In some regions additional regulatory remedies may be available and we will cooperate with regulators where lawful and appropriate.
Contact and updates
If you have questions about this Privacy Policy or wish to exercise your data rights contact us at:
Shadystonewalk
4321 Solar Boulevard, Suite 200
Austin, TX 78701, United States
Phone: +1 (512) 203-8421
Email: [email protected] 📞
We may update this policy to reflect operational changes. When updates are material we will publish the revised policy with an updated effective date and, where appropriate, notify subscribers or clients by email. The effective date appears at the top of this page. If you rely on previously provided instructions, please contact us to confirm whether any changes affect your agreement or data handling preferences.